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Frequently Asked Questions

Question: My insurance company told me they will only pay for a roof repair but some of my neighbors are getting full replacements, do I have to accept their offer or do I have other options?

A: This is one of the most common roof repair questions. You may have other options. Even if you were told your roof did not sustain enough damage to warrant a full replacement; we have inspected many roofs where the homeowner was told they were going to be paid for a roof repair and we were able to complete the job. It is important that you have a company like Roof Doctor, Inc. representing you when dealing with your insurance company. If all you need is a repair, make sure you hire someone that has the utmost familiarity with roof repairs. There is a lot more to repairing a roof then slapping a few shingles on it or using tar to hold as a moisture barrier.

Question: My insurance company has paid me to replace my roof due to storm, wind or hail damage. It looks OK and is not leaking. Do I really need to replace the roof?  

A: It is likely the hail and/or windhas degranulated your shingles. This condition compromises the protection from the weather and sun that your roof gives your home. This is the technical reason your roof should be repaired properly. Please also be aware that if you do not repair your roof with your insurance proceeds and you have further damage at a later date, insurance companies will not pay for the additional damage. If your insurance representative has paid you for an entire roof replacement, keep your coverage in full effect by replacing the roof now.

Question: How do I know if my roof has problems?

A: Most roof problems are discovered after damage has occurred from a leak. However, not all leaks produce visible damage immediately. Some leaks can occur for up to a year (longer in rare cases) before showing any signs of damage. For this reason it is important for you to have your roof inspected at least once per year by a qualified contractor, Roof Doctor, Inc.

Question: How long should my roof last?

A: This question will always depend on a few factors (roof type, pitch/slope of the roof, proper ventilation, installation, maintenance, and weather). this is a good rule of thumb to go by: basic three tab fiberglass shingle: 15 to 25 years. Flat roof: 5 to 15 years.

Question: What is the best time of year to have my roof replaced?

A: There is none. This is a bit of a myth, roofing materials are safe to install virtually year round in our service area.

Question: How often should I have my gutters cleaned

A: You should clean them at least twice a year. If you have many trees in the area of your home you should clean them 3 to 4 times a year.

Question: Should I worry about ice dams

A: Ice dams occur when snow or ice on the roof melts and flows to the bottom of the roof. It then refreezes and causes the water behind it to build up. This water then will often find a way into your home underneath shingles and in cracks. This can lead to extensive water damage. You should be concerned about ice damsif you have a roof in a colder climate with a very low pitch or have an older poorly insulated home. If you think you have a problem consult Roof Doctor, Inc. for easy solutions.

Question: Why does a roof need ventilation

A: Ventilation helps remove the heat that builds up during the summer months and helps reduce moisture buildup under your roof. This helps your roof and shingles last longer by preventing the rotting of the wood and curling or distortion of your shingles.

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